WhatsApp chatbots · Kenya
WhatsApp chatbots for Kenyan businesses that answer, sell and book 24/7
Your customers are already on WhatsApp. A bot answers the same questions you get every day, shares your catalogue and prices, takes the order and hands over to you when a person is needed.
Built by Kevin MiloDesigns, codes and answers your WhatsAppOfficial WhatsApp Business Platform
Built on Meta's Cloud API, not unofficial tools that put your number at risk.
Sells, not just chats
Catalogue, order capture and an M-PESA prompt inside the conversation.
Human hand-off
Pass the chat to you or a staff member, with the full history.
Fixed KES packages
One price agreed in writing up front. No hourly surprises, no dollar invoices.
How it works
1. Map your conversations
We review recent chats and list the questions, orders and bookings the bot should handle.
2. Set up the platform
Meta business verification, number set-up and message templates.
3. Build and test
Menus, FAQs, catalogue, orders and payments, tested with your team.
4. Go live and tune
We review the first weeks of chats and improve the answers.
What you get
- Instant replies at 11pm on a Sunday
- Orders captured with name, items and delivery area
- Fewer repeated questions for your staff
- Follow-ups using approved templates
Fixed KES packages
Starting prices for a typical scope. You get one fixed quote in writing before work starts.
Website chatbot
from KES 12,000
about 5 days
- FAQ and lead capture
- Leads to email or WhatsApp
WhatsApp bot
from KES 15,000
1–2 weeks
- Menus and FAQs
- Catalogue and orders
- Human hand-off
WhatsApp + M-PESA
from KES 35,000
2–3 weeks
- Everything in WhatsApp bot
- STK Push in chat
- Order log and alerts
All prices in Kenya shillings. Full price list.
Recent builds
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Where we work
Bots for shops, restaurants, clinics, salons and service businesses across Nairobi, Kiambu, Machakos and the rest of Kenya.
Captivart · Nairobi, Kenya · +254 702 005 560 · wanami33@gmail.com · Captivart in Nairobi
Questions
Do WhatsApp messages cost money?
Meta charges for some message types on the WhatsApp Business Platform, while replies inside a customer-started service window are largely free. We explain Meta's current pricing before you start.
Can I keep my current number?
Often yes, but a number moved to the platform can't also be used in the normal WhatsApp Business app. Many businesses use a second number.
Can the bot take M-PESA payments?
Yes. It can send an STK Push prompt and confirm payment automatically.
What if the bot doesn't know the answer?
It hands the chat to a person and notifies you.
Tell me what you need on WhatsApp.
I reply personally with a fixed KES quote. Kevin Milo, Captivart.
WhatsApp +254 702 005 560